free download malwarebytes for windows 10 64 bit

If possibly you have a browser issue, can you try using a different web browser?īut in any event, always SAVE the downloads I guide you to.

For duration of case, only use EDGE browser. I urge you to CLOSE / EXIT Chrome browser. If your system is running Discord, please be sure to Exit out of it while this case is on-going. Please stick with me until I give you the 'all clear'. Please uninstall them now, if any are here, before we start the cleaning procedure. It is at times also big source of current trojan infections. It is the leading cause of ransomware encryptions. Having such programs installed, is the easiest way to get infected. The removal of malware isn't instantaneous, please be patient.Ĭracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Please don't run any other scans, download, install or uninstall any programs while I'm working with you.ĭo not run online games while case is on-going. Lets keep these principles as we go along. Hello will guide you along on looking for remaining malware. Please do NOT copy and paste.įor the short time between when you post the diagnostic logs, and when your helper weighs in, please take no further self-directed remedial actions that will invalidate the diagnostic logs you will have sent. In the Advanced Options, click only Gather Logs. A status diagram displays the tool is Getting logs from your computer.Ī zip file named mbst-grab-results.zip will be saved to the Public desktop, please attach that file in your next reply to this topic.

In the left navigation pane of the Malwarebytes Support Tool, click Advanced. In the User Account Control (UAC) pop-up window, click Yes to continue the installation. In your Downloads folder, open the mb-support-x.x.x.xxx.exe file. While you are waiting for the next qualified/approved malware removal expert helper to weigh in on your topic, and even though you may have run the following Malwarebytes utility, or its subsets, please carefully follow these instructions:

Free download malwarebytes for windows 10 64 bit